Terms of Service

1. Service Description

L7AI Solutions Ltd ("we", "us", "our") provides a social media management platform accessible at leonelulloa.com (the "Service"). The Service allows users to connect their social media accounts and schedule, manage, and publish content across multiple platforms including Facebook, Instagram, LinkedIn, X, YouTube, TikTok, and Threads.

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms of Service. If you do not agree, you must not use the Service.

3. User Responsibilities

You agree to:

• Provide accurate information when connecting social media accounts
• Maintain the security of your account credentials and connected platform tokens
• Comply with the terms of service of all third-party platforms you connect
• Be solely responsible for the content you schedule and publish through the Service
• Not use the Service for any unlawful purpose

4. Acceptable Use

You must not use the Service to:

• Publish spam, misleading content, or content that violates third-party platform policies
• Harass, abuse, or harm others
• Distribute malware or engage in phishing
• Violate any applicable law or regulation, including data protection laws
• Attempt to gain unauthorised access to the Service or its infrastructure
• Interfere with or disrupt the Service or the servers and networks connected to it

5. Intellectual Property

Your content: You retain full ownership of all content you create, upload, or publish through the Service. By using the Service, you grant us a limited licence to store and transmit your content solely for the purpose of providing the Service.

Our content: The Service, its design, features, and documentation are the intellectual property of L7AI Solutions Ltd. You may not copy, modify, or redistribute any part of the Service without prior written permission.

6. Third-Party Platforms

The Service integrates with third-party social media platforms. We are not responsible for:

• Changes to third-party APIs that may affect Service functionality
• Content moderation decisions made by third-party platforms
• Suspension or termination of your accounts on third-party platforms
• Downtime or outages of third-party platforms that prevent publishing

Your use of connected platforms is subject to their respective terms of service and privacy policies.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance.

8. Limitation of Liability

To the maximum extent permitted by law, L7AI Solutions Ltd shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of the Service
• Loss of data, revenue, or business opportunities related to the Service
• Failure to publish content due to third-party platform issues or API changes
• Actions taken by third-party platforms regarding your content or accounts

Our total liability shall not exceed the amount you have paid for the Service in the 12 months preceding the claim.

9. Termination

You may stop using the Service and request deletion of your data at any time by contacting us at leonel@l7aisolutions.com.

We reserve the right to suspend or terminate your access if you violate these Terms, with or without notice. Upon termination, we will delete your data within 30 days unless legally required to retain it.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice on the website. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For questions about these Terms, contact: leonel@l7aisolutions.com